Shipping
- We will not ship to states that have bans on fire rate modifying devices or FRT's. This includes Florida, California, Colorado (Broomfield and Boulder County), Connecticut, Delaware, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, and Rhode Island.
- Processing Time: Orders are typically processed within 1-3 business days. Processing time may be extended at times.
- Shipping Methods: We offer a standard flat option ($7.50) through USPS.
- Delivery Time: Estimated delivery times vary by location and shipping method selected. Standard shipping typically takes 3-7 business days.
- Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information.
- International Shipping: We currently do not offer international shipping.
- Damaged or Lost Shipments: If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery to file a claim.
Return
- Return Process: To initiate a return, please contact us with your order number and reason for return. We will provide return instructions and start the return process (please note there is a 15% restocking fee on all returns).
- Return Shipping: Customers are responsible for return shipping costs unless the item was incorrect or defective (taken out of refunded amount).
- Refunds: Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.
- Exchanges: If you need to exchange an item, please contact us to arrange for a replacement.
For any questions regarding our shipping and returns, please use the "Contact Us" page.